Contact Us
Due to the COVID-19 pandemic, phone support is temporarily unavailable. Please email refund requests to refunds@brownpapertickets.com and all other inquiries to support@brownpapertickets.com.
United States & Canada
Hours: 6am – 10pm Pacific Time, every day
support@brownpapertickets.com
Hours: 6am – 10pm Pacific Time, every day
support@brownpapertickets.com
Mexico, Asia Pacific & Africa
Hours: 13:00 – 05:00 UTC, every day
support@brownpapertickets.com
Mexico:
01 800 681 9316
Australia:
1800 768 216
New Zealand:
0800 441 279
Hong Kong:
800 906 070
Singapore:
800 852 3988
South Africa:
080 099 3551
Hours: 13:00 – 05:00 UTC, every day
support@brownpapertickets.com
Mexico:
01 800 681 9316
Australia:
1800 768 216
New Zealand:
0800 441 279
Hong Kong:
800 906 070
Singapore:
800 852 3988
South Africa:
080 099 3551
Europe
Hours: 13:00 – 05:00 UTC, every day
support@brownpapertickets.co.uk
United Kingdom:
0800 411 8881
Ireland:
1800 904 120
France:
0 800 91 48 38
Belgium:
0800 79 277
Spain:
900 838 336
Switzerland:
0800 321 024
Hours: 13:00 – 05:00 UTC, every day
support@brownpapertickets.co.uk
United Kingdom:
0800 411 8881
Ireland:
1800 904 120
France:
0 800 91 48 38
Belgium:
0800 79 277
Spain:
900 838 336
Switzerland:
0800 321 024
Support available in English, French, and Spanish.
Assistance disponible en anglais, français et espagnol.
Soporte disponible en inglés, francés y español.
Assistance disponible en anglais, français et espagnol.
Soporte disponible en inglés, francés y español.
Locations
Our offices are temporarily closed to walk-ups due to COVID-19.
Seattle
220 Nickerson St.
Seattle, WA 98109
United States
220 Nickerson St.
Seattle, WA 98109
United States
Open daily
9:00am – 5:00pm
9:00am – 5:00pm
Edinburgh
17-19 Maritime Lane
Edinburgh EH6 6RZ
United Kingdom
17-19 Maritime Lane
Edinburgh EH6 6RZ
United Kingdom
Monday – Friday
9:00am – 5:00pm
9:00am – 5:00pm